TERMS AND CONDITIONS

By visiting Forever Baby Co you engage and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.

PRIVACY

Forever Baby Co acknowledges the importance of your privacy and is committed to protecting your information. All information collected by Forever Baby Co is used solely for the purpose of processing your order. When you provide us with personal information to complete a transaction, we consent to using it for that specific reason only.

RETURNS

All sales are final at the time of checkout. In the interest of hygiene and for your own protection Forever Baby does not offer refunds or exchanges for change of mind and reserves the right to repair or replace the pieces after they have been assessed.

An exchange or refund will only be issued if the pieces purchased are exhibiting a genuine fault and are considered defective. Each piece is put through quality control prior to dispatch. For all faulty returns please notify and lodge a return request via: 0431 585 901. Kindly contact us with your order number, a photo of the received item, and the reason for return.

CARE GUIDE

To ensure the quality and longevity of your piece(s) please follow these steps:

  • Avoid contact with perfumes, oils, lotions, cosmetics, deodorants, hairspray, and chemicals.

  • Store your pieces out of direct sunlight, preferably in the box that came with your item(s) or in a cool dark place away from sunlight, heat, and moisture.

  • DO NOT use jewellery cleaner to clean your pieces

  • After each use gently, but thoroughly wipe each piece with soft, dry, and clean cloth provided.

  • Keep away from water and moisture and remove pieces before showering, swimming, and sleeping.

Please discontinue wearing pieces immediately if you experience any allergic symptoms and consult your physician as soon as possible. Forever Baby Co understands that some users may experience an allergic reaction to certain types of metals. We strongly advise that users with sensitive reactions be fully aware. We will not be held accountable for any allergic reactions experienced and will not be able to offer any refunds or exchanges in these situations. 

If placing in reach of an infant please do so at your own discretion.  

PRODUCTS AND CONTENT ACCURACY

All Forever Baby Co products, prices and content including our Terms and Conditions are subject to change at any time without notice.

We make all reasonable efforts to accurately display the photos and descriptions of our products including colours and structural make. However, the material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the information on this site is at your own risk. We do not warrant that the quality of any products, services or information obtained by you will meet your expectations. We reserve the right to correct any errors, inaccuracies or omissions and to change or update any information including cancellation of orders if any of the product information is inaccurate. This includes after submission of your order.

Colours may appear slightly different in reality due to studio lighting or variance in display screen calibration.

Forever Baby pieces are considered costume jewellery and will experience oxidation and tarnish due to several external factors such as contact with moisture, air and chemicals. Oxidation is inevitable over time and is considered a natural occurring process that cannot be considered a fault. Please take the time to read our care instructions to ensure the lifespan of your Forever Baby pieces. 

PRICING AND PAYMENT

All sales are final at the time of purchase. Prices displayed on Forever Baby Co website are in Australian Dollar (AUD) and include Australian GST of 10%. Please note delivery charges are not included in the prices quoted for each product. Full payment is required at the time of order to secure purchase.

INTELLECTUAL PROPERTY RIGHTS

Forever Baby Co site design, content, text, graphics and style information belong to Forever Baby Co. You may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download or distribute any content or material from the site in any form or by any means. All content is protected by Australian Internal copyright and trademark laws and may not be used without prior written permission.

You must not modify, adjust or reproduce any of the information used on this website for any public or commercial use. Any unauthorised use of information and materials that violate copyright laws and trademark laws.

CUSTOMER CONFIDENTIALITY

Customers are responsible for upholding the confidentiality of their account information (including passwords) and must not disclose any information to a third party. Patrons accept all activities that occur under their personal account. We reserve the right to disable any user account at any time if failure to comply with any of the provisions communicated in the T&Cs.

USE OF THIRD PARTY SITES

Forever Baby Co website may contain links to third party websites that are not affiliated with, owned or operated by Forever Baby Co (this includes third party payment system providers.) By visiting the website, you acknowledge and agree Forever Baby Co is not responsible for the content, privacy policies or practices of the third-party website and relieve Forever Baby Co from any and all liability arising from your access and use. We encourage you to review the terms and conditions of any third-party websites before disclosing any personal information.

TERMINATION OF USE

Forever Baby Co will determine whether there has been a breach of these T&Cs through your access and use of the sight. When a breach occurs, we will take action that we deem appropriate which may include immediate, temporary or permanent withdrawal of your right to use and or access the website. A warning may be issued before commencement of legal proceedings or actions we deem appropriate.

TERMINATION OF ORDER

We reserve the right to terminate your order at any time if you fail to make the payment when it is due at the checkout or do not provide us with the information necessary for us to ship the product to you. If your order is terminated, we will issue you with a refund for any products paid in advance that have not been provided. However, we may deduct or charge compensation for the costs incurred as a result of the breach in contract.